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SaaS Provider Helps Make PETCO's Supply Chain the Cat's Whiskers
Managing an extensive product line to quickly serve owners of everything from Abyssinian cats to Zebra fish is a tall order for PETCO. It turned to Software-as-a-Service to update its supply chain. Now it's both reliable and fast. (2006)

How Leading Retailers Achieve Vendor Performance Management and Compliance Optimization
Most retailers lack the ability to efficiently process their vendor-performance information into knowledge that allows them to avoid or recover unnecessary costs from inaccurate shipments. However, there's an outsourced solution that brings visibility into vendor operations, creating huge competitive advantage. Read what it did for Gottschalks and other retailers. (2006)

Emerging Trends in Telecom Outsourcing Touch Every Part of the Industry
IDC says the telecom sector will lead all other verticals in outsourcing engagements over the next five years. Read how wireless, radio frequency ID, and VoIP are changing telecom outsourcing. (2005)

Leveraged Procurement
Fairmont Hotels joined with four other hospitality companies to create Avenda, a purchasing consortium to pool purchasing power over a broad range of procurement services. (2005)

An Attorney Outlines Some Outsourcing Challenges for Manufacturers
Manufacturers who outsource lose control over the manufacturing process. Adam Chernichaw's advice: Document everything. (2005)

New Market Factors Driving an Outsourcing Staple--Contract Manufacturing
Original equipment manufacturers have been using contract manufacturers for years. Today high tech product life cycles have become so short that building plants and hiring specialized staff is no longer economic for OEMs. Contract manufacturing is still the answer. (2005)

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Compliance: Finance's Bridge to the Enterprise - Read this paper from Capgemini to learn how leading CFOs view long term compliance hurdles as a bridge to bring their business together, streamline processes and reduce costs via process improvement, shared services and outsourcing. - December 2004

Agile Workforce, Agile Company - A special report from Convergys summarizes the key findings from its exclusive primary research study entitled "Workforce Agility: The New Frontier for Competitive Advantage," conducted by Saratoga/PricewaterhouseCoopers and the University of Michig... - December 2004

How Does the Use of a Third-Party Advisor REALLY Impact Outsourcing Arrangements? - Many buyers of outsourcing services have grown skeptical of using third-party advisory services. This paper examined case studies to determine the value outcomes achieved when third-party advisors were involved in structuring an outsourcing arrangement. - August 2004

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